What to Do If You Encounter Error 500 or 404 When Logging In?

Hadfina

Last Update 23 dagen geleden

If you receive a 500 (Internal Server Error) or 404 (Page Not Found) error while attempting to log in, it may be caused by temporary browser issues or incorrect login handling.
Step-by-Step Troubleshooting:
  1. Clear Your Browser Cache and Cookies
    – This helps remove outdated or conflicting data that may prevent proper login.

  2. Try a Different Browser
    – If clearing cache doesn’t work, attempt to log in using a different browser (e.g., Chrome, Firefox, Safari).

  3. Manually Enter Your Credentials
    – Avoid using the “Remember Me” option when logging in.
    – Type in your email and password manually to ensure accuracy.

📩 Still Having Trouble?

If the issue persists after following the above steps, please contact our support team at [email protected]. Kindly include the email address you used to register and a screenshot/link of the error if possible.